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TapTunes FAQ
Your guide to TapTunes® and the Tap to Play™ experience.
What is TapTunes® and how does it work?
TapTunes is the Original Tap to Play Experience, transforming music into collectible, interactive physical experiences fans can own, revisit, and enjoy.TapTunes creates ownership-driven fan experiences through collectible physical music, giving artists a powerful way to stay connected with fans long after the show ends.How It WorksEach TapTunes Instant Music Card gives fans instant access to an interactive music experience with a simple tap or scan from their smartphone.Music, videos, lyrics, photos, merchandise, social media, artist websites, exclusive content, and more can all come together in one experience.No app. No login. No download. Just tap or scan and experience the music.Whether they tap or scan, the experience is exactly the same.More than a music card, TapTunes helps artists, management teams, labels, and brands turn music into something fans can actually take home. Perfect for merch tables, VIP experiences, album releases, listening parties, festivals, brand promotions, and exclusive events, every card becomes a collectible keepsake that keeps the experience going long after the event ends.TapTunes complements streaming, vinyl, and CDs by adding the missing layer between streaming and ownership: a collectible physical product with an interactive digital experience that strengthens the connection between artists and fans.Music was never meant to live only in a link.The perfect merch item is your music.Scan, Tap, Play. Keep.
Who is TapTunes® for?
TapTunes is designed for artists, labels, catalog owners, brands, live events, venues, and organizations looking to turn music into collectible, interactive Tap to Play experiences audiences can own and remember.Whether you're launching new music, promoting a tour, creating a VIP experience, expanding your merch, producing an event exclusive, or building a branded music campaign, TapTunes brings the physical and digital experience together.From limited releases and tour exclusives to VIP experiences and custom-branded Instant Music Cards, TapTunes helps turn music, moments, and experiences into lasting connections.
What is the TapTunes® Backstage Community and how does it work?
The TapTunes Backstage Community turns every Instant Music Card into an ongoing connection between artists and their fans.With a simple tap or scan, fans can discover exclusive content including bonus tracks, personal messages, behind-the-scenes updates, merchandise, event announcements, photos, videos, special releases, and more, all within the TapTunes experience.No app. No login. No download.Just a more personal way for artists to stay connected and build lasting relationships with the people who support their music.Because great music deserves a real connection.
Can I sell TapTunes® Music Cards, and how do I price them?
Absolutely. TapTunes Instant Music Cards are designed to be sold as collectible Tap to Play experiences, giving fans something they can own long after the music starts playing.Unlike streaming, where revenue is earned one play at a time, you set the retail price and keep the profit. Whether you offer standard releases, limited editions, signed cards, VIP experiences, tour exclusives, or bundle them with merchandise, you're in complete control of your pricing and your margins.Many creators price their Music Cards between $10 and $20, while special editions, signed releases, and exclusive bundles often command even higher value.You create it. You price it. You keep the profits.Turn every release into something fans can Scan, Tap, Play. Keep.
What are the audio, artwork, and file requirements?
Each TapTunes Instant Music Card can include up to 12 MP3 tracks, along with artwork, photos, videos, and other interactive content.For the best listening experience, we recommend 320 kbps MP3 files. Cover artwork should be 1200 × 1200 pixels in JPG or PNG format.After your order is placed, you'll receive a secure upload link to submit your music, artwork, and supporting files. Your Instant Music Cards are created using the files you provide. If we notice anything that could affect the final product, we'll contact you before production begins.Need help with your artwork?No problem. Our creative team can create a professional, on-brand design for your TapTunes Instant Music Card.Custom design services are available for an additional fee. Contact us for details.
Do TapTunes® Music Cards work offline?
TapTunes Instant Music Cards require an internet connection to access music and interactive content.To tap, simply hold the card near your phone's tap area for a moment. Tap locations can vary by device, so you may need to slightly adjust the card's position.Every TapTunes Instant Music Card also includes a QR code, giving fans another easy way to access the same experience. Simply scan it with your smartphone camera.Scan or Tap. Same TapTunes experience.
What prevents unlimited sharing?
TapTunes Instant Music Cards are designed to keep the music experience connected to the physical collectible while making listening simple and convenient.Fans can enjoy the music and interactive content directly from their smartphone. When prompted, simply tap or scan the card again to continue the experience.This keeps the physical Music Card at the center of the experience while giving artists a meaningful way to offer music their fans can collect, keep, and come back to.Because owning the experience should matter.
Are TapTunes® Music Cards durable, and can they be signed?
Yes. TapTunes Instant Music Cards are made from durable, premium PVC, making them lightweight, long-lasting, and designed to be carried, collected, and enjoyed for years.Their smooth, high-quality finish also makes them ideal for artist autographs. Signed at a concert, VIP event, album release, or meet-and-greet, a TapTunes Instant Music Card becomes more than physical music. It becomes a personal keepsake connected to a moment fans can hold onto.Scan it. Tap it. Sign it. Play it. Keep it.
How long does production take?
Standard production time is typically 7–10 business days after final order approval; however, production times may vary depending on order quantity, production capacity, and other operational requirements.Rush production (under 7 business days) may be available upon request for an additional 12% fee.Rush service is not available for all orders and is subject to production capacity and order qualification.Once your order ships, you'll receive tracking information so you can follow its delivery. If you need expedited shipping or have a specific event or release date, contact us before placing your order, and we'll do our best to accommodate your timeline.We're here to help you.
Is the TapTunes® technology protected?
Yes. TapTunes is built on proprietary technology developed specifically for our Instant Music Cards and the interactive experiences they deliver.Our platform and proprietary systems are developed, owned, and operated by TapTunes, allowing us to create distinctive physical music experiences for artists, labels, brands, and fans.Original. Proprietary. Built for music.
Can I add external links?
Yes. Every TapTunes Instant Music Card can connect fans directly to your website, social media, online store, and other destinations, making it easy to keep the connection going beyond the music.Your Backstage page can also feature merchandise, tour dates, ticket links, exclusive content, special announcements, and other calls to action, all within the TapTunes experience.One card. One experience. Everything connected.
What is TapTunes® Artists Page?
The TapTunes Artists Page is an exclusive showcase featuring artists and albums available only through TapTunes.It gives fans a place to discover featured artists, learn more about their music, and purchase exclusive TapTunes Instant Music Cards that aren't available through traditional streaming services, digital downloads, or other retailers.The Artists Page is designed to highlight the artist and their exclusive TapTunes release. It is not intended to replace an artist's website, online store, electronic press kit (EPK), or social media. Instead, it complements those platforms by giving fans a central place to discover exclusive TapTunes releases.Placement on the TapTunes Artists Page is by invitation and is based on demonstrated support and success within the TapTunes ecosystem. Inclusion is not guaranteed and remains at the sole discretion of TapTunes. TapTunes reserves the right to approve, update, modify, or remove artist listings at any time.
What are TapTunes® Playlists?
TapTunes Playlists are professionally curated Instant Music Cards created for home, office, retail, hospitality, and other business environments where the right music enhances the experience.Each playlist is thoughtfully produced around a specific mood, theme, or setting, making it easy to enjoy great music with a simple scan or tap.Unlike streaming playlists, TapTunes Playlists are delivered on collectible Instant Music Cards that provide instant access without requiring an app, login, or subscription.The music featured on TapTunes Playlists is created, produced, and owned by TapTunes and is available exclusively through TapTunes Instant Music Cards.Every TapTunes Playlist is delivered on a collectible Instant Music Card that includes a license allowing the card owner to enjoy the included music anytime, anywhere.TapTunes continually develops new playlists and experiences and reserves the right to update, modify, add, or discontinue playlists and related content at any time.
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